Licence Key issues

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  • Author
    Posts
  • #1403407
    Amanda Linsley
    Participant

    Hello

    We just went from a dev. to www. website, and we are getting a message saying our licence key is out of installs.

    I’m sure a lot of developers have this issue when they go from a development site to a live site, what do I need to do to rectify this issue?

    Thanks

    #1404280
    Geoff B.
    Member

    Good evening Amanda and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The best thing to do would be to read the 2 following knowledge base articles:

    1. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
    2. https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1417044
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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