Licence key doesn’t work

[lichtblick]

Hello,

our licence key doesn’t work after activation. I copied the licence key out of our account.

Does anyone have a solution?

Best regards

[Courtney]

Hi Alexander

Did you download the plugin and upload it to your site? Is the license key field that you are pasting the license into labeled as Event Aggregator or as a different plugin that you purchased.

Thanks
Courtney 🙂

[lichtblick]

Hi Courtney
Yes, we downloaded the plugin and added the specific key as usual. But it shows the error.
Any ideas what to do?
Do u like to try it by yourself? Could forward page access and key & zip of the plugin.

[Courtney]

Hi Alexander

What error is it showing? Can you upload a screenshot or copy/paste the error message?

We have a policy to not log in to customer sites.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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