Licence issues

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  • September 2, 2016 at 1:58 pm #1159506
    Mr. Peri
    Participant

    Hi,

    I wanted to respond to thread Nico and i were busy on when i got to the bottom and it said i can’t respond because i dont have an active licence. I only bought the plugin last week with 3x site licences and in the thread Nico mentioned they that my licence got 6months added to it because of all the translations i did on 4x plugins. Please assist as i have 2 urgent support threads running.

    September 4, 2016 at 6:18 pm #1159846
    Cliff
    Member

    Hi Mr Peri.

    Sorry about these troubles.

    I checked your PRO and ET+ licenses and both have dates from 2016-08-29 → 2018-02-28

    The fact that you can post this new thread topic in one of our paid forums makes it seem even more odd that you would experience this.

    Please try a fresh browser or clear your browser cookies/cache, and if you’re still experiencing this, please provide a screenshot or video screencast and the link(s) you’re experiencing this at.

    Thanks.

    September 6, 2016 at 3:06 am #1160245
    Mr. Peri
    Participant

    Thanks. I was logging in via my phone and i think maybe it didn’t pull the login through from tab to tab on my phone. It’s sorted now though, I am on here and typing 🙂 Thanks!!

    September 6, 2016 at 8:56 am #1160403
    Cliff
    Member

    I’m glad you’ve got it sorted out now. Thanks for letting me know.

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