Latest Events Calendar (v4) shows event title above the event featured image

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  • #1218897
    Attila
    Participant

    Hi,

    After upgrading The Events Calendar and PRO to v4.4, the event title bar moved to above the event featured image in the event page.

    Recently – when the event title bar has appeared over the bottom part of the featured image – we have been using dedicated featured image leaving its bottom part free.

    https://glceurope.com/event/key-principles-pharmacovigilance-masterclass/

    I could not find a setting to control the vertical position of the event title in the event page.

    It might be sufficient also if there would be a possibility to simply remove the event title bar.

    Please advise.

    Thank you and kind regards,
    Attila

    #1219293
    Hunter
    Moderator

    Hi Attila,

    Welcome to our premium plugin support forums and sorry to see you’re having troubles. I took a look at the link provided, but it appears you might have already solved the issue?

    Let me know if you still need assistance and I’ll do my best to help. We are limited with these types of support requests. For what we are able to support, please review our What support is provided for license holders? Knowledgebase article.

    Another helpful resource in this instance is our Themer’s Guide. Please review the guide as your request might require creating/editing a template override.

    Please let me know the status and have a great rest of your day!

    #1219442
    Attila
    Participant

    Hi Hunter,

    Just to make it clear I have not solved the issue as it still persists:
    https://glceurope.com/event/key-principles-pharmacovigilance-masterclass/

    The blue event title shows above the featured image (and partly covered the
    page header) but it should appear over the bottom part of the featured
    image. At least before v4.4 this was the case.

    Again, I should have read the Themer’s Guide but there has been no reason
    for doing it: the event title appeared where is was intended to appear
    before the Events Calendar and Pro v4.4 upgrade.

    Thank you and kind regards,
    Attila

    Attila Németh
    Online Marketing Manager
    Hungary H-1134 Budapest, Váci út 19.
    Panorama Office Building
    Tel: +36 1 848 0725
    Fax: +36 1 848 05 20
    http://www.glceurope.com

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    #1220029
    Hunter
    Moderator

    Hello,

    Thank you for the response. I’d love to help out here, but without accessing the back-end of your site, it’s a little difficult telling exactly what needs to be done. Additionally, this request falls under a theme conflict/customization which we’re unable to support. Your best bet is to check out what’s going on in the templates relative to the single event template and make your desired changes. Again, this is where the Themer’s Guide comes into play.

    You also might want to contact the Avada team to see if this is a known issue and if so, see if they have a solution available. They’ve built customizations to compliment our plugins rather than us build our plugins around their theme. I don’t mean to pass the buck here, it’s just the most appropriate answer for the situation.

    Sorry again I can’t do more and please let me know what you learn. Cheers!

    #1231396
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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