Key out of installs.

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  • #1061514
    Conor
    Participant

    Hi, I have a development site and live site, when I put in my license key in the dev site it won’t take it and says it is out of installs, I have not used it anywhere else, can you help please? The dev site is http://wai.adessowebs.com/

    #1061540
    George
    Participant

    Hey @conor,

    Thanks for reaching out!

    I see in your account that the license actually is already used on this domain name: http://www.wineacademyitalia.com

    Is this an error?

    If so, what I would recommend is heading to your “License Keys” management page here → http://theeventscalendar.com/license-keys

    If you see http://www.wineacademyitalia.com listed there, use the license controls on the page to “Disconnect” that domain name from your license.

    Once disconnected, you should then be able to use the license on your development domain without issue 🙂

    Cheers,
    George

    #1062239
    Conor
    Participant

    Hello,

    That does not solve my problem, I thought by reading the description on your site that I could use the plugin in a development site and my live site at the same time, is this not the case? As I said we are developing a new site while the current site is live, I need to make sure the dev site is functioning properly hence I need, one of the major plugins, the Event Calendar to work properly.

    You are correct, I am using the plugin now on the live site which is http://www.wineacademyitalia.com
    and I need to use it on our Dev site also which is here, http://wai.adessowebs.com/

    Can I do this?

    #1062487
    George
    Participant

    Hey Conor,

    You can absolutely use the premium plugin on both sites. Sorry for not being clear about this!

    The only difference is that you can only enter the license key on one of these sites.

    Now, to be clear: the license does not affect plugin functionality in any way. If you have the same version-numbers of the plugins on the dev site and the production site, they will function and behave exactly the same, and the lack of the license on the dev site will make no difference whatsoever in any plugin functionality, appearance, etc.

    A license key simply signs up a domain name for support and auto-updates, it does not affect plugin features or functionality or appearance.

    So, if you have the license key installed on your production site, then this means that you can do the one-click updates from right within your wp-admin for faster and easier updating on the production site. Meanwhile on the un-licensed dev site, you could just perform a manual update of the files instead, by downloading the newly-updated files from http://theeventscalendar.com/my-account/downloads

    Does this information help at all? Let me know!

    — George

    #1062860
    Conor
    Participant

    Cheers George, all clear now.

    #1063193
    George
    Participant

    Awesome! 🙂 I wish you the best of luck with your project.

    Cheers,
    George

Viewing 6 posts - 1 through 6 (of 6 total)
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