Just purchased for client, but she already has plugin

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Home › Forums › Calendar Products › Events Calendar PRO › Just purchased for client, but she already has plugin

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  • August 10, 2017 at 1:20 pm #1333685
    Tammy Ray
    Participant

    We just purchased event calendar pro for client but she already appears to have product (license: ffbd1dabc913f8add21f18bd9b2cc0391a6615ca). I wish there was a way to email directly and discuss issue. She also has the community plugin – Version 4.4.6 – not sure if she purchased before. If this is an old version and she needs to purchase new version can we get refund for calendar pro and get community addon? Please contact me at [email protected].

    Thank you,
    Lara Robertson
    Clark Creative

    August 10, 2017 at 1:24 pm #1333692
    Courtney
    Member

    We’d be happy to help sort that out for you.

    Please send an email to

    support [at] theeventscalendar [.] com

    Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

    Thanks
    Courtney 🙂

    September 1, 2017 at 9:35 am #1343737
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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