Just bought my Business license, but "Invalid license" appears!

[dugson]

Hello,

I just bought Business License.
I got the License Key, but it shows the “Invalid license” message.
for that reason, I also cannot update tho the newest version.
Help me please!

Thanks in advance

[Jennifer]

Hi Dugson,

I’d be happy to help you out with this!

I took a look at your system info (thanks for sending that!), and it doesn’t look like you have Events Calendar Pro active. The space to enter your Pro key under Events > Settings > Licenses will not appear until the plugin is activated – can you try activating it and see if you see the box?

The space that appears there by default is actually for Event Aggregator, which is an import service that is built into the free version. It sounds like this might be where you entered the Pro key?

Let me know if activating Pro and entering the license in that box gets rid of that message!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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