jQuery issue with Community Events Submission

[Brian]

Hello,

I am having trouble with the community events add-on on a website I created. I am having a jQuery issue. It is causing random dates to be created when someone submits their event. It doesn’t have this issue on the back end, only on the front end event submissions.

I have turned off all plugins and have narrowed down to the the add-on. On that page alone, other jQuery items like widgets disappear and act funny.

What should I do?

[George]

Hey Brian,

I’m sorry to hear about your running into these issues – I’m glad you’ve figured out the problematic plugin though. Can you elaborate a bit on this bit of information you provided here:

I have turned off all plugins and have narrowed down to the the add-on.

When you say you “Narrowed down to the add-on”, do you mean that with a default theme like 2015 active, and all plugins except for The Events Calendar and Community Events active, this problem still persisted?

Or do you mean that you tested plugins and found that this problem only arose when a certain other plugin was active on your site? If so – which one?

Also, can you clarify each of the following details?

1. What version of The Events Calendar is active on your site?
2. What version of Community Events is active on your site?
3. What version of WordPress itself are you running on your site?

Thanks in advance for all this info!

— George

[Brian]

Hi George,

When I say I “Narrowed down to the add-on”, I meant that with a default theme 2015 active, and all plugins except for The Events Calendar and Community Events active, this problem still persisted.

I have events calendar Latest Version: 3.11.1, community add-on version 3.11.

I am running WordPress 4.2.3

[George]

Thanks for clarifying that Brian!

I unfortunately cannot reproduce this error – would it be possible for you to leave your site in the state where a default theme like 2015 is active, and all plugins except The Events Calendar and Community Events are deactivated?

I know that this can be frustrating to do – but since I can’t reproduce this error on my own site, if you leave your site in this state for a bit we can check out your site first-hand and see if any JavaScript errors or conflicting scripts are the cause of this.

Thank you for your patience here!

George

[Brian]

This reply is private.

• This reply was modified 10 years, 9 months ago by Brian. Reason: Making it private

[George]

Hey Brian,

Thank you for the links!

I tried submitting an event and found that it worked perfectly, and the dates were accurate as what I chose. Here’s a screenshot of my selected date and time before submitting → https://cloudup.com/c3vfSecBhfl

July 30th at 10:15am to July 31st at 3:00pm.

Then I submitted the event – here’s a screenshot of the date and time that were saved: https://cloudup.com/cdIQnHiyO0X

Looks good to me!

Is this the behavior you’re having trouble with? If not, I am very sorry about my misunderstanding of your issue. This is how you described it so I hope this is what you’re referring to:

It is causing random dates to be created when someone submits their event. It doesn’t have this issue on the back end, only on the front end event submissions.

Let me know what you think – and thank you so much for your patience with this thus far.

Cheers,
George

[Brian]

That one came in fine. I am not sure what then is causing the issue. Maybe it is just my theme.

Thanks,
Brian

[Brian]

This reply is private.

[George]

Hey Brian,

I’m not sure how CORS would limit this functionality because it did work for me, and it seems like CORS would only limit other scripts on your site and not necessarily ones from Community Events itself…

…however, if you suspect this is the source of the problem, it is unfortunately not something we can help with since this is mostly on the server/back-end side of things and not related to plugins on your site.

You can read up on how to fix these issues by checking out sites like this one → http://enable-cors.org/, and then of course the ol’ trusty Google and Wikipedia and Stackoverflow and all that.

I’m really sorry that we can’t help much with CORS – please let me know if you have any other questions, concerns, comments, etc.

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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