Jquery error using The Events Calendar Pro

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  • This topic has 5 replies, 3 voices, and was last updated 9 years ago by Bruce.
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  • Author
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  • #1258185
    Bruce
    Participant

    Uncaught TypeError: debug.info is not a function
    at HTMLDocument.<anonymous> (tribe-events.min.js:1)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.K (jquery.js:2)

    With this error, the drop down menu for the different calendar displays seems to be broken at http://897.79d.myftpupload.com/events

    I have DIVI version 3.

    Please help.
    Bruce

    #1258720
    Andras
    Keymaster

    Hello Bruce,

    Thanks for going pro and welcome to the forums!

    Sorry about this javascript issue. Let’s try to fix that for ya.

    I see in your system information that you are using older versions of our plugins. As a first step can you update them to the latest version and see if that solves the issue?

    Let me know how that plays out.

    Cheers,
    Andras

    #1261572
    Bruce
    Participant

    Thanks, AndrĂ¡s. I updated and still no fix. The still get the jQuery errors, but they may be slightly different:

    Failed to load resource: the server responded with a status of 400 (Bad Request)
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    tribe-events.min.js:1 Uncaught TypeError: debug.info is not a function
    at HTMLDocument.<anonymous> (tribe-events.min.js:1)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.K (jquery.js:2)
    66e7a2238693879b1ab39a122a074a37 Failed to load resource: the server responded with a status of 400 (Bad Request)

    Also, on the events page, the main logo in DIVI is getting pushed up through the header menu bar, but it does not do that for the other pages.

    Please advise.

    #1262318
    Caroline
    Member

    Hi Bruce,

    Thanks for taking the time to update your plugins for us and report back! As our next step in troubleshooting, would you mind running through a quick round of conflict testing on your site and reporting back with your findings? This will allow us to determine whether this issue may be occurring due to a conflict with a third-party theme or plugin.

    Thanks again, and let us know what you’re able to find!

    #1272786
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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