JetPack Sharing

[Giorgio De Novellis]

Hi,
the JetPack Sharing does not work in event view:

Le Chiavi di Roma. La Città di Augusto

Is

[George]

Hey @dgpixel,

As far as I know, Jetpack’s sharing features (the “Publicize” module) only work on custom post types if you add the code to your theme functions.php file that’s described in this documentation from Jetpack → http://jetpack.me/support/publicize/#custom-post-types

I’d recommend checking out that documentation – the current post types for The Events Calendar are tribe_events for the Events themselves, and then tribe_venue and tribe_organizer for the Venues and Organizers, respectively. If you use that code for each of these post types, you should be able to have the sharing buttons appear without issue.

Let me know if this helps!

Cheers,
George

[Giorgio De Novellis]

Hello George,
I mean “JetPack Sharing:
http://jetpack.me/support/sharing/

[George]

Hi @dgpixel,

Sorry for misunderstanding your question! Fortunately, I tested out Jetpack and had the Social Sharing working fine with my Events.

First, make sure that in the “Configure” settings panel for the Sharing module of Jetpack, you’ve checked Events for places to where the social buttons will show up: https://cloudup.com/cBngbhBbfPV

Then, make sure you have dragged services from the “Available Services” section of that Sharing settings page into the “Enabled Services” section right below it. In my testing, I dragged Email and Twitter support to “Enabled Services” → https://cloudup.com/c8rMwzKE_75

Once these options are set, save the changes and check out a single event. This works fine for me, here’s a screenshot → https://cloudup.com/cMmAzUrDk2g

If that still does not work for you, then I’d recommend activating a default theme on your site like Twenty Twelve (or a more recent version of the annual default themes in WordPress).

If you’ve ensured these options are set correctly and activated a default theme, and things still aren’t working right, then leave the default theme active and try deactivating every plugin on your site other than Jetpack and The Events Calendar (and Events PRO) one at a time – check on the issue after each deactivation and see if anything changes or improves.

Let us know what you find!

Thanks,
George

[Support Droid]

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