Jetpack Publicize Issue w/ Tickets

[Dan Eldridge]

Similar to this thread, which was closed: https://theeventscalendar.com/support/forums/topic/publicize-publishes-tickets-to-social-networks/

I’m having an issue where any time I add a ticket to an event, that ticket gets auto-posted via Publicize. There’s no option to deselect this on the ticket page, and under the Publicize settings there’s no ability to select what post types to auto-push to social media (which the above thread references).

Is there a fix available for this?

[Brian]

Hi,

Thanks for using our plugins.

I can try to help out here, but limited in supporting plugin compatibility issues.

First how do you have Publicize working with Events, by default it only works on Posts, did you add the coding here for it:

https://jetpack.me/support/publicize/#custom-post-types

Our post type is: tribe_events

How is it activated in your site?

[Dan Eldridge]

Thank you, I appreciate the assist. We did not add any add’l code to get the plugin to support events (as outlined in your link) — it has done this by default.

The only setup that has been done for Jetpack was that we installed jetpack and connected it to a facebook page.

The only customization that was done on Jetpack was to ‘uncheck’ the publicize checkboxes by default, so the admin can select which posts s/he would like to be posted to FB. (this code: http://jetpack.me/2013/10/15/ever-accidentally-publicize-a-post-that-you-didnt/)

[Brian]

Hi,

I loaded Jetpack on my site and publicize by default does not work with Events or Tickets (WooCommerce Products)

So something is loading it for all custom post types.

I am not sure what that is, but it is outside of our coding and I am not able to support that.

I will try to think of something else, but from what I read it should not be working without coding being added somewhere to support our CPT.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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