JavaScript required when collecting Participant Information

[bruce williams]

Starting a new topic to reopen the discussion of JavaScript being required for collection of participant information that I started in a previous thread (https://theeventscalendar.com/support/forums/topic/participant-information-missing/).

I was able to get the “fix” proposed in the linked prior topic to work on a testing website. However, the “fix” doesn’t appear to do anything other than display the text “Please enable JavaScript to obtain tickets.” above the ticket panel. It doesn’t prevent site visitors from just going ahead and purchasing a ticket anyway.

This is not particularly helpful.

What is needed is a modification to Event Tickets Plus such that the ticket selector is NOT displayed if JavaScript is disabled. This is the only way to ensure that the participant information fields are actually filled out.

For our application, it is mandatory that the participant information fields are filled out. If they aren’t, we are forced to contact ticket purchasers individually to request that they supply that information (a huge PITA).

Can’t the source code be modified to function in this manner?

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We are working on a feature where the ticket form will have an overlay and prevent people from using the form if Javascript is disabled.

It is going to look something like this:

I finished coding the solution and we hope to have it in a release within the next couple of weeks.

Let me know if you have any follow up questions.

Cheers

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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