Issues with Page Can’t be found

[Ted Hiler]

Invoice ID – WC-1266788

Hi, I’m having problem with some events displaying error “Oops, that page can’t be found”. Example on website: http://www.paramounticeland.net (Month or Week view for Friday, May 5th). I have 5 freestyle session events. When I try to access each event from the month or week view, I will only get a proper display if I choose the very first event at 09:15. Each other event displays the error “page can’t be found”. Note…all these events were entered as event series repeating weekly starting at 09:15 etc. with an ending date in 2020. Thank you.

Ted Hiler

[Cliff]

Hi, Ted. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

By the way, I visited http://www.paramounticeland.net/event/ and it worked fine and then http://www.paramounticeland.net/event/freestyle-session-4/2017-05-04/5/ also loaded just fine. I didn’t see any “Oops…” or “page can’t be found” error.

Thank you for your understanding and thank you for using our plugins.

[Ted Hiler]

Hi, thank you for replying. I posted here because I wasn’t able to log in with my email address. I purchased the pro version a week or two ago. It seems like everything is working ok after I installed the update. Hopefully I won’t see the same issue again. Thank you.

Please assist me with creating my account so I can access the pro forum.

[Cliff]

Sure thing. Please visit https://theeventscalendar.com/my-account/lost-password/ and let me know if you have any trouble with it.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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