Hey Cindy,
Thanks for following up! I’m glad we were able to get to the root of this issue and hopefully you won’t have to struggle with those errors any longer. I know those types of things can be frustrating.
I’m also not sure on the Excel issue. One thought could potentially be the font that is being used? But that would seem unlikely to me.
Also, thanks for giving some additional information about the import statuses! I’ll do some further testing on that and there could potentially be some error handling that we could provide clearer reference for.
Finally, I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.
Thanks!