Issues since updating to Event Tickets Plus Version 4.5.5

[Sam Wright]

Hi support team,

Since updating to Event Tickets Plus Version 4.5.5 yesterday the display has completely changed and is not pulling from my theme style as it used to. Is anyone else having this issue? Can you please advise when this will be fixed?

[Sam Wright]

This reply is private.

[Geoff B.]

Good morning Sam and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the look of your calendar changing up on you.
I would love to help you with this topic.

The first thing I would recommend is heading over to Events -> Settings -> Display and trying to change the first setting  (Default stylesheet used for events templates) by toggling it to a different setting and hitting “Save” to see if that helps.

If that does not work out, can you tell me if you have any type of caching plugin in place by any chance ?

Finally, if all else fails, you could trying downgrading to see if that fixes the issue: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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