Issue with [tribe_events] shortcode

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Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
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  • #1569509
    rhapsody
    Participant

    We have a template where we used [tribe_events] shortcode for showing calendar. In that page( lets say www.******.com/calendar), while clicking on next month nav then its loading content of next month and the url is getting changed with query parameter tribe-bar-date=2018-08 (www.******.com/calendar/?tribe-bar-date=2018-08). But after that if we are again clicking on next month then the url is getting changed to default events url with query parameter (www.******.com/events/?tribe-bar-date=2018-09) and it should be www.******.com/calendar/?tribe-bar-date=2018-09.

    Then clicking on next/prev again n again, notice message is appearing on top of calendar (The requested date “Array” was not valid – showing the current month instead).

    This is an issue with plugin. Please let us know how to fix this.

    Thanks.

    #1570801
    rhapsody
    Participant

    Can anyone from the forum suggest how to fix this issue?

    #1570819
    Jennifer
    Keymaster

    Hello,

    I’m sorry for the delay, but please note that support is typically only available during weekdays.

    This is unfortunately a known issue, but we are working on getting it resolved! I’ve linked this thread to our internal ticket for this, so as soon as we have an update, we’ll let you know here.

    I apologize for the inconvenience that this is causing, and thank you for your patience as we work on getting this resolved! Please let me know if you have any questions in the meantime.

    Thanks,

    Jennifer

    #1571185
    rhapsody
    Participant

    Hi Jennifer,

    Thanks for the reply.

    Can you please suggest the way to fix by ourselves before the update with fix available?

    Thanks.

    #1572095
    Victor
    Member

    Hi Darren!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/announcing-the-events-calendar-4-6-20-1-events-calendar-pro-4-4-29-1-and-event-tickets-4-7-5-1/

    We apologize for the delay and appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1572295
    rhapsody
    Participant

    Hi Victor,

    I did updates but still issue not resolved 🙁

    #1572296
    rhapsody
    Participant

    This reply is private.

    #1572297
    rhapsody
    Participant

    This reply is private.

    #1572448
    Jennifer
    Keymaster

    This reply is private.

    #1572494
    rhapsody
    Participant

    This reply is private.

    #1572515
    rhapsody
    Participant

    This reply is private.

    #1573241
    rhapsody
    Participant

    This reply is private.

    #1574476
    rhapsody
    Participant

    Hi Victor/Jennifer,

    Is there any update on this prev/next nav issue fix?

    Can you please provide some guidance so that we can fix the issue by ourselves since the site is LIVE.

    Thanks.

    #1576336
    rhapsody
    Participant

    Hi,

    Is there any update from support team on this issue?

    Can you please provide some guidance so that we can fix the issue by ourselves since the site is LIVE.

    Thanks.

    #1576377
    Jennifer
    Keymaster

    Hello,

    I apologize for the delay here, we’ve had a higher than normal support volume this past week.

    It looks like the last update resolved this issue for the other users who reported it, and I am no longer seeing the “The requested date “Array” was not valid” in my local environment or on your testing site. It looks like this issue with the URL is separate, and I do see that we have a ticket open for this already – it is currently being worked on by our developers, but I don’t have an ETA yet as to when the fix will be released. Unfortunately I don’t have a solution I can give you as to what code changes you could make yourself. If you would like to dive into the code, I can tell you that the functions that generate the navigation links for month view – tribe_events_the_previous_month_link() and tribe_events_the_next_month_link() – are found at wp-content/plugins/the-events-calendar/src/functions/template-tags/month.php. However, I don’t have any information from our developers as to where this issue is originating from, so unless you are experienced with PHP, I would recommend waiting for the fix to be released. I’m sorry that I don’t have a better answer for you there!

    Until then, can you verify that the original issue with the error appearing has been resolved?

    Thanks,

    Jennifer

Viewing 15 posts - 1 through 15 (of 23 total)
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