ISSUE: Prior to this week I was able to import either a one-time or scheduled ev

[Al Eby]

ISSUE: Prior to this week I was able to import either a one-time or scheduled event from Facebook. Attached is a modified screenshot of what it looked like prior to this week. Now the area below The Facebook option is blank. There is no way for me to import events

OTHER NOTES:
I’ve confirmed my API is current and our license is current for the Event Aggregator
All previously scheduled imports went through okay this morning
All other dropdown options, other than cvs, no longer work either. They are missing input fields.

[Jennifer]

Hi Al,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

This does sound odd – I am not able to recreate the issue on my end, and I don’t see any other similar reports from other users, which makes me think that there is something on your site conflicting with our plugins. Can you first check for Javascript errors by right clicking on the page, clicking “Inspect”, opening up the console, and trying to recreate the issue? If you see any errors, please copy/paste them here.

Can you switching to a default theme like Twenty Seventeen with all other plugins besides The Events Calendar deactivated and WP_DEBUG enabled and try running an import again?

Please let me know what you find!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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