Is it possible to share tickets through email?

[DL]

Hi, we are considering the Event Tickets Plus for a couple of projects, and need confirmation that the following is attainable:

Is it possible to share tickets through email? I.e. to buy on behalf of multiple others?

Is it possible to buy different types of tickets at the same time? (For example, children and adults)

Is it possible to buy multiple tickets of different types? (e.g. Two adults and one children)

Is it possible to have a “Pack”? For example a family pack with two adults and two children.

is it possible to issue free tickets (eg – to press, special donors), with these tickets still showing up as attendees?

Is it possible to integrate with our existing gateway payment?

Also, do you have discounts for non-profits?

Many thanks,

DL

[Andras]

Hi DL,

Thanks for reaching out to us with your questions! I can help you out with them.

do you have discounts for non-profits?

Indeed. We have a non profit partnership program. Please check out the details here:

• https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/

Is it possible to share tickets through email? I.e. to buy on behalf of multiple others?

A user can purchase any number of tickets. The buyer will receive all tickets in an email. Note, that all tickets will be included in one email, not as an attachment.

We also have an extension that will give you the option of PDF tickets and getting the tickets as an attachment. However in this case also all the tickets will be in one PDF file, not separately.

Is it possible to buy different types of tickets at the same time? (For example, children and adults)

Is it possible to buy multiple tickets of different types? (e.g. Two adults and one children)

Yes, this is possible with the use of an eCommerce plugin like WooCommerce or Easy Digital Downloads.

This is <span style=”text-decoration: underline;”>not</span> possible with the built in Tribe Commerce functionality of Event Tickets / Event Tickets Plus. With ET / ET+ you can purchase more of the same ticket, but you cannot purchase different tickets.

Is it possible to have a “Pack”? For example a family pack with two adults and two children.

You can either set up a “Family” ticket like that, or you can use WooCommerce and some of its extensions that would automatically calculate a discount if certain conditions are met. This latter, since it’s done by third-party plugins, is beyond our control and support.

is it possible to issue free tickets (eg – to press, special donors), with these tickets still showing up as attendees?

Yes, it is possible and they will show up on the attendee list.

Is it possible to integrate with our existing gateway payment?

Based on your previous questions I believe the best option for you would be to use WooCommerce as an eCommerce solution and the gateways provided by it.

As for payment gateways, currently we natively support PayPal, without any additional plugins, or the gateways supported by WooCommerce and Easy Digital Downloads.

I hope this gives you all the answers. Should you have more questions, let me know.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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