Inventory Not Updating

Home Forums Ticket Products Event Tickets Plus Inventory Not Updating

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  • #1418245
    Shiloh
    Participant

    I read the page about the issues with inventory not updating, and tested it. When purchasing a ticket via CoD the inventory did update, but with PayPal it did not. HOWEVER – on the main events page the tickets inventory only updates with the CoD purchase, however if you click the event it displays the actual number of tickets available. Once you start changing the number of tickets to purchase it reverts and allows you to buy any number. I realized this is tough to nail down, but this inconsistency has me wondering if there actually is an issue with the tickets plus plugin due to the inconsistency in display?? Need help, this needs resolve ASAP.

    #1418600
    Brendan
    Keymaster

    Hi there,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    #1437116
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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