Invalid License key – max number of installs

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  • Author
    Posts
  • #1341069
    Calum
    Participant

    I’m getting a notification in my Dashboard that my license key is invalid due to install limit being exceeded.
    The key has only been used the once on the site I originally purchased the key for.

    How do I resolve this?

    thanks

    Calum

    #1341176
    Courtney
    Member

    Hi Calum

    Wow, I’m sorry about that. I do see your license active only on http://www.muckmedden.co.uk. Is this the site issuing the error message? If so, can you try deactivating and saving, then reapplying and saving the license? Events » Settings » Licenses. This should resolve the issue.

    Thanks
    Courtney 🙂

    #1351206
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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