Invalid license key – Events Calendar Pro

[DeAnne]

Hi I’ve added the Events Calendar to a site for a client. I’ve created a new site for her and want to use it on the new site. She’s paid for the ECP upgrade. However, when I enter the license key the license spot is for the Aggregator, not ECP. Where do I find the place to enter the ECP license? Can you help me, please?

Thanks so much!
DeAnne

[Courtney]

Hi there DeAnne

So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  Head over to Plugins » Installed Plugins » Add New next and select the Upload Plugin at the top of the screen. This should be a .zip file.  If your browser has unzipped the file automatically, please check your browser settings to alter that and try downloading again.

You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well. Go to Plugins »  Add New » Upload Plugin. Then activate your plugin.

After that, get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it (though very likely it’s already entered when you activate your plugin).

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[DeAnne]

Who rocks? Courtney does~!
Thanks so much for your help! I knew I was overlooking something simple.

5 gold stars awarded to Courtney today!

DeAnne

[Courtney]

Hey thanks DeAnne! Hope you’re having a happy Monday.

So glad you’ve gotten this working!

I’ll close out this thread for now but let us know if you have any other questions.

Thanks
Courtney 🙂

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