Internal server on ticket purchase

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  • Author
    Posts
  • #1323853
    Monica
    Participant

    Hello,
    we received the last ticket order on 14th June. Now, on checkout the users receive an Internal Server Error. Nothing changed or upload by us in the meantime.

    Our php version is 5.5.9-1ubuntu4.21

    WordPress 4.6.6
    Event Tickets + Events Calendar 4.4.2
    WooCommerce 2.6.8

    This is the woocommerce system report:
    Name: Guidealpine
    Version: 1.0
    Author URL: http://themeforest.net/user/designthemes/
    Child Theme: ✔
    Parent Theme Name: Whistle
    Parent Theme Version: 1.9
    Parent Theme Author URL: http://themeforest.net/user/designthemes/
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: whistle/woocommerce/single-product-reviews.php

    Can you help me please?

    #1323881
    Monica
    Participant

    Sorry, I’ve verified that the problem is the WPML plugin.
    Version is 2.4.2.1

    #1324666
    Patricia
    Member

    Hey Monica,

    Thanks for contacting us! Good to know that you were able to figure out the cause of this Internal Server Error.

    Did you manage to solve this conflict with WPML plugin? If you have any other questions or need further assistance on this, please let me know!

    Regards,

    Patricia

    #1334455
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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