Intermitent 404 errors on all event posts

[Peter]

Hi there,

I have been having this issue for a time now where I click on an event form the event list and land on the 404 page. To fix this I go to the events settings and simply press Save Changes and its fixed. Not sure if anything triggers this but has occurred after plugin updates? What is concerning is that this has happened 3 times now and needs to be resolved.

I am also using membership plugin which hides the permalinks setting but I dont think this is a permalink issue as nothing changes here?

There looks to be a lot of discussion here but nothing similar to this from what I could see.

Regards

Peter

[Brook]

Howdy Peter,

I have been seeing something similar. Just yesterday I believe we isolated the problem and will thus be able to fix it natively in an upcoming version.

For me this is happening whenever I activate/deactivate a plugin. So, when you do that process currently it is wise to also go to Permalinks and hit save. Thinking back does that seem like the cause of your problem as well? Obviously this is not something we want you to do every time, and so we will be fixing that. But, we figured this out a little too late in the release cycle. Our next release is already in the soft-freeze state, meaning that it is currently undergoing some thorough testing in preparation for release. So we can not introduce any more changes at this point. The very next release will unfortunately not have a fix for this, it will likely be the one after. In the mean time though, that extra step upon plugin (de)activation should negate the problem

Please let me know if it seems like you are experiencing the same bug. Did that fix work?

– Brook

[Peter]

Hi Brook,

Sounds like its the same and does seen to happen with plugin updates, turning on and off. For me though the permalinks are hidden so its painful to adjust to get to them and save. I found for me it is easier to go to the Events Settings and simply Save Changes (dont need to do anything else) which fixes the issue.

I hope it can be fixed sooner than later but also worried that it could get worse as more events will be added with options for many more administrators potentially adding many 100’s of events each week so dont want the DB to crash or hit issues due to this one?

Regards

Peter

[Brook]

For sure. I would like to see it fixed it very soon as well. It is a high priority for us. This particular glitch should not affect your site or databases performance, fortunately.

I have associated this thread with the ticket. Once we fix this we will comment and give you an update. Thanks Peter! Let me know if there is anything more I can do.

– Brook

[Brook]

Since this topic has gone for a spell without a response I am going to archive it. If you do need anything else please feel free to open a new topic. Cheers!

– Brook

[Brook]

PS. We will still update you when a fix is released.

[Leah]

Hi there,

I wanted to post here and update you. Although we weren’t able to get a fix for the issue your reported into our upcoming 3.9 release, it is still on our list to get corrected. Thank you for reporting the problem, and for your patience and support while we get a solid fix in place. We’ll update you when a solution is ready to go.

Best,
Leah

[Leah]

Hi there,

Thank you for your support and patience while we worked on this issue. We are happy announce that we have incorporated a fix into our upcoming 3.10 release. Keep an eye out for a release announcement on our site and for updates available on your WordPress dashboard.

While we have thoroughly tested this release and are confident of its quality, it is impossible to account for every edge case in the wide world of WordPress. If you run into trouble with the new version or you don’t see your reported issue corrected, please start a new thread and we will be happy to work with you.

Thanks again for your patience here. We’re excited to get this version out the door and into your hands!

Best,
The Events Calendar Team

[Author]

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