Eventbrite integration with WPML

[ent20]

I”m using the Eventbrite tickets plugin on a multilingual site, and it’s not pulling in the eventbrite registration form on translated pages – compare the English version here: http://www.sparksocialenterprise.eu/calendar/socent-social-spark-international-showcases/ the Dutch here: http://www.sparksocialenterprise.eu/nl/calendar/socent-social-spark-international-showcases/.
Thanks in advance

[Andras]

Hello ent20,

Thanks for getting in touch and for using our plugins!

I’m sorry about the issue with WPML and Eventbrite.

At the moment our Eventbrite plugin doesn’t support WPML, that is why you are experiencing this. At the moment making it compatible is not on top of our priorities list.

I believe you would need to set up a separate EventBrite event for the translated page.

I’m sorry, if this is not the answer you were expecting.

Is there anything else I can help you with?

Cheers,
Andras

[ent20]

Hi Andras, I just wanted to let you know that I’ve actually resolved this, and thought it might be useful for other WPML/Eventbrite users. Here’s what WPML told me to do:

1- Go to WPML>Translation Management>Multilingual Content Setup>custom fields translation

2- Search for fields related to eventbrite there. If you don’t see them, try clicking ‘show system fields’ link to get a full list of meta fields.

3- If you find them, select their ‘copy’ option and save these settings

4- Try to update or translate your original page again and see if these fields get copied to the translation.

This worked for me.

Thanks,
Eowyn

[Andras]

Eowyn, wow! Thanks for sharing that, this is major help and congrats on figuring that out.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/plugin/the-events-calendar/reviews/
https://wordpress.org/support/plugin/event-tickets/reviews/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

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