Installed but import still disabled.

[huntsvillefumc]

I added my license key and it said success expires…. but i never had the option to import our google calendar so I thought the domain might of been wrong so i deleted it from our license and I did not have an option to re-add it and I still cannot import our calendar. Any help is appreciated.

[huntsvillefumc]

Any updates?? How do I add my domain back to my license? how can i get this plugin to work? at this moment its a waste of money!

[huntsvillefumc]

I just need help…

[Patricia]

Hey Jerry,

Please accept our sincere apologies for the delayed response here!

I’m very sorry about this issue you are experiencing, let me help you with that! Can you please access your Dashboard, head over to Events -> Settings -> Licenses, add your license key there and press the “Save Changes” button in the end of the page? This should add your domain back to your license. You can confirm that by accessing your account and in the licenses section check if your site URL is listed under Event Aggregator.

Let me know if this solution works for you and/or if you need anything else in the mean time!

Regards,

Patricia

[huntsvillefumc]

ok i see my domain now but I still cannot import my google calendar

https://www.awesomescreenshot.com/image/2720314/a6407834b9025be0d1bb9338294912bb

https://www.awesomescreenshot.com/image/2720317/375d26547188308101e16da4aafed18e

[huntsvillefumc]

its working now strange..

[Patricia]

Hi Jerry,

Good to know your license is working now! We are unfortunately experiencing some problems with licenses not being validated and our team is actively working towards a solution. I apologize for this issue and appreciate your understanding.

Please let me know if you have any other questions and I’ll be happy to assist!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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