Installation der Events Pro Version nicht möglich

[Tan]

Hallo,

es wurde bis jetzt die Free Version von Events Calendar benutzt. Nun wollten wir auf Pro umstellen nur es funktioniert nicht. Weder der Licence Key Tab ist zu sehen (beide Versionen sind gleich) noch kann die Pro Version manuell installiert werden. Zudem ist das Phänomen aufgetaucht das bei dem Versuch der Installation die komplette Mediatheke gelöscht wurde.

Was nun?

[Geoff]

Hey there, Tan!

You’ll have to forgive me: my German proficiency is very limited but I will do the best that I can to help you out. 🙂

It sounds like (using Google Translate) that you are having an issue where the Licenses tab is not displaying for you in the Events settings.

This could be for a couple of reasons:

• Are you running the same plugin versions? Please check to make sure that both The Events Calendar and The Events Calendar PRO are both at version 3.10.1 and see if that makes a difference.
• Are you running a multisite WordPress installation? If so, you will not see the Licenses tab on a subsite, but will on a parent site. Here is more information on how licenses work on multisite networks.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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