Instalation error Pro

[Mama]

Hello,

When I try to upload the pro version to wordpress it says:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I use Hostmonster, I tried to upload it throu the Cpanel put i cant select the folder, it tries to select the files inside not the actual unziped file.

I hope you can help me 🙁

[Mama]

I unzipped the file and reziped it and uploaded to wordpress plugins, and it worked. Now i cant activate it, it gives me this:

Warning: require_once(/home3/exoticme/public_html/mamamiacommx/wp-content/plugins/events-calendar-pro/lib/tribe-events-pro-pue.class.php): failed to open stream: No such file or directory in /home3/exoticme/public_html/mamamiacommx/wp-content/plugins/events-calendar-pro/events-calendar-pro.php on line 1572

Fatal error: require_once(): Failed opening required ‘/home3/exoticme/public_html/mamamiacommx/wp-content/plugins/events-calendar-pro/lib/tribe-events-pro-pue.class.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/exoticme/public_html/mamamiacommx/wp-content/plugins/events-calendar-pro/events-calendar-pro.php on line 1572

What can I do?

[Brook]

Howdy Mama Mia,

It sounds like the zip file you downloaded might have been corrupted. It’s also possible that uploading it the way you did had some side effects. Could you try the following? I think it will fix things:

1. Download the zip file from this website to your computer, by going to My Account  > Downloads in the upper right here. Then click the Download button for 3.9.3.
2. Go to your website’s WP Admin, then click Installed Plugins, and click ‘Delete’ for The Events Calendar PRO.
3. Click Add New (WP Admin > Plugins > Add New)
4. Next to the Add Plugins heading is a button called “Upload Plugin”, click this.
5. Using the form find the zip file you downloaded in step 1 on your local computers, and install that file.
6. Now try activating the plugin again.

Did that work? Please let me know if you have any questions along the way. 🙂

Cheers!
– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts