index.php missing from Community Events links

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  • #1058912
    Claire
    Participant

    Good morning

    We’ve added the Community Events add-on to our site. All the links on the ‘My upcoming events’ list page are missing “index.php” from their URL so an error message is returned when the link is clicked. The only exception is the ‘View’ link which works as it includes “index.php” in the URL.

    Most of the Community Events add-on generated URLs do not respect the permalink configuration and break when clicked. Have you seen this issue before with custom permalinks?

    Broken link examples:
    Event title
    Edit
    Delete
    Organizer name
    Venue name
    View past events
    Add New

    Thank you!

    #1059486
    Barry
    Member

    Hi Claire,

    I’m sorry to hear you have experienced difficulties.

    Most of our users use regular ‘pretty’ permalinks rather than default or pathinfo (index.php) based permalinks as you are doing and – unfortunately – that can mean problems do sometimes slip in under the radar.

    I’ll certainly get this logged as a bug, but would it be possible for you to move away from pathinfo/index.php type permalinks to another pattern – or do you have to do things this way due to hosting constaints?

    #1059488
    Barry
    Member

    …Just to add, one thing you could try as an alternative is using this shortcode on a custom page:

    [tribe_community_events]

    That might work as a replacement for the regular set of Community Events pages – though depending on your setup it’s possible it may not.

    #1059649
    Claire
    Participant

    Thanks for your response, we’re only using our current permalink structure as we haven’t tested any others so far, so we’ll try using the pretty permalinks and see if that fixes our issues. If this is a bug and we can work around it that’s fine, we were just hoping to clarify the issue and make sure it wasn’t a something we’d missed in our settings. It’s great to know that we can also fall back on the shortcode if changing the permalinks causes us any issues, thanks for letting us know!

    #1059933
    Barry
    Member

    Happy to help 🙂

    Switching to pretty permalinks (without any index.php element) would definitely be ideal here – but let me know how you get on or if you hit further problems.

    #1078145
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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