Incorrect Summary after upgrade

[Chris]

We have just upgraded to WooCommerce 3 and also latest Events Tickets.
We have noticed the Attendees were now not showing, although it says 6 on the summary events page and that when we went into the Orders tab it didn’t tally with the summary. Any ideas on what is going on?

[Victor]

Hi Chris!

Thanks for reaching out to us.

Unfortunately, there is an issue with the Completed count of tickets in that summary, that we are already aware of.

I will set this ticket to Pending fix and link it to the corresponding bug report. This way we’ll let you know as soon as a fix is released.

I apologise for this inconvenience and we’d appreciate your patience in the meantime.

Best,
Victor

[Victor]

Hi Chris!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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