Incorrect purchase

[amjbarnes]

I purchased the wrong product how can I get a refund and then purchase the correct product, there seems no way to communicate with you directly other than this?

[amjbarnes]

I purchased Event Aggregator by mistake I was meant to purchase event calendar pro personal!

please help

[amjbarnes]

It was following a rather confusing link from your plug-in on WordPress

[amjbarnes]

I’ve purchased the Correct plug-in now, could you cancel my subscription four events aggregator, and would I will get a refund?

[Courtney]

Hey there

Because this order is still pending, I am not able to process the refund quite yet. I’ll flag this for review by our billing/purchasing support staff. To be sure, can you also send an email to

support [at] theeventscalendar [.] com

I’ll be sure that LaToya gets this message.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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