Incompatibility with Uncanny Owl Learndash Group plugin

[Matt]

I have found an incompatibility between Event Tickets and Uncanny Owl Learndash Group plugin.

When both these plugins are active it is not possible to add Tickets to new events. The Tickets form in wp-admin when creating a new event is greyed out.

Oddly it is possible to add a ticket to an existing event which already has a ticket attached. However, if you delete all tickets from an event you cannot add a new one.

I have also raised this issue with Uncanny Owl. I would be grateful if you could help resolve this along with them.

Here is a link to the plugin I am referring to https://www.uncannyowl.com/downloads/uncanny-learndash-groups/

[Jaime Marchwinski]

Hi Matt,

Thanks so much for reaching out!

Just to let you know, we are limited by our Support Policy in how much we can help with plugin conflicts, but I will try to point you in the right direction.

Can you please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

Let me know how that goes!

 

Thanks,

Jaime

[Matt]

Jaime,

Thank you for your help. Uncanny Owl have managed to resolve the conflict.

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Author]

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