Include a Waiver with Tickets

[tribalance]

Hello!

What is the best way to include a waiver with my event registration?

I am using Event Calendar Pro and Woo Commerce Tickets. We are also integrating with Mailchimp, but ideally, I would like to have the waiver signed before money is exchanged.

[Geoff]

Hi there, Jennifer! Welcome back to the forums and thanks for getting in touch. 🙂

Interesting question–I definitely haven’t come across this sort of request before but I can see how it would be super helpful–and even necessary–in some cases.

I wonder if the best way to get a signed waiver is to do it in the Processing Order notification directly in WooCommerce. Here’s a pretty nice overview of how to customize WooCommerce’s email templates. The idea would be to add a request to in that email for the customer to fill out a form (via a link to an online form or PDF, or whatever) and let them know their order will be processed as soon as it is received.

Another option might be to use the Customer Note option, again, directly in WooCommerce. You can make a note on any order in WooCommerce in the “Add note” box at the bottom of the right column, mark it as a “Customer note” and that will be sent to the customer via email. You can request them to complete a waiver that way before the order is processed.

Sorry I don’t have a concrete answer here for you, but I hope one of these two ideas at least helps steer you toward something. Let me know if this helps. 🙂

Cheers!
Geoff

[tribalance]

Thanks Geoff,

These sound exactly like what I am looking for. Less paper to deal with at the event if we use a form (Gravity or Contact Form 7) on the site, or an interactive PDF, available from the site.

We may be a bit getting this going, so I am going to mark this as resolved.

Thanks again!

[Geoff]

Awesome, thanks for following up! Gravity Forms would be another nice option indeed. Definitely worth looking into. 🙂

Thanks for marking the thread resolved. I’ll go ahead and close it out, but please feel free to start a new one if anything else pops up–we’d be happy to help.

Also, if you haven’t already, we’d love it if you shared your thoughts on the plugin on our review page. 🙂

Cheers!
Geoff

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