in CART, getting error code

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  • August 18, 2016 at 8:25 am #1153125
    Colleen Myers
    Guest

    I am trying to purchase the Importer Bundle, and it shows the discount in the cart when I add it. But I also want to purchase the Community Events licence (personal). When I add Community Events to the cart, I get this message “Sorry, it seems the coupon “bundle:personal:importer” is invalid – it has now been removed from your order” . And the total of the cart then shows all the products at no discount.

    Am I missing something?

    Thanks, Colleen

    August 18, 2016 at 11:11 am #1153288
    Geoff
    Member

    Hi Colleen,

    So sorry for the trouble here! There is indeed a bug in our checkout process that prevents an item to be added to the cart if a bundle is also in the cart. We’re looking into it but, for the moment, it will take two separate purchases to get both the Importer Bundle and Community Events.

    Again, so sorry for the glitch here, but will this at least help out? Please let me know.

    Cheers,
    Geoff

    August 18, 2016 at 11:14 am #1153290
    Colleen Myers
    Guest

    Thanks for getting back to me Geoff. We’ll do 2 transactions

    August 18, 2016 at 11:53 am #1153308
    Geoff
    Member

    My pleasure, and I appreciate that Colleen! Sorry again for the trouble.

    Cheers,
    Geoff

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