Imports dont work anymore

[Menno]

Hi,
The imports from our FB-page are not working anymore.

https://www.facebook.com/ConcertoRecordstore/
https://www.facebook.com/events/141386676623713/

https://concerto.amsterdam/event/

[Patricia]

Hey Menno,

Thank you for reaching out to us! I’m so sorry to hear that you are having problems to import your events from Facebook! Let me help you to solve this.

Could you please access your dashboard and head over to Events > Settings > APIs tab and under Facebook click “Refresh your connection with Facebook” button to see if it changes anything?

If the issue persists after trying to refresh your connection, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.

I hope this helps! If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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