Importing Problems

[sammioneill]

Hi.

The version may be ‘PRO’ but I am not 🙁

Try as I might I cannot get the events looking right. Why don’t my event have a border like my posts and page?

Also I used to be able to upload from a csv but now all I get is an error. I must be missing something completely obvious but I cannot see it.

I am a small site and a one man band. I think I have bitten off more than I can chew with Events calendar.

Please help

Sammi

[sammioneill]

This reply is private.

[Victor]

Hi Sammi!

Thanks for reaching out to us! I’d be happy to help you with those issues 🙂

Try as I might I cannot get the events looking right. Why don’t my event have a border like my posts and page?

You could try selecting a different template for your events and see if any changes. You can do this by navigating to your wp-admin > Events > Settings > Display tab and change the template selected for Events template.

Also I used to be able to upload from a csv but now all I get is an error. I must be missing something completely obvious but I cannot see it.

I was able to import the events using the CSV your shared. Could you please tell me more about the error you are getting? You can also send us a screenshot of the error so we can get a better sense of it.

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts