Importing pages with long id's

[Sam]

Been using the event calendar for awhile with the facebook import. It works pretty well except with pages with longer names such as ; Primal-Brewery-313598195444935

so when I copy and paste that into the import field the name is too long and bumps to a second line and doesnt import. I tried just the name or just the number and none worked

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I took a look at that ID and I think it is not importing or recognizing the page is because it has age restrictions as it is a bar.

Using the ID only: 313598195444935

I get this message:

Events from 313598195444935 are not importing because Facebook has returned an error, “Unsupported get request.” That error is usually due to an age or country restriction in that Facebook Page’s settings, please see our Facebook API Errors article for options to resolve this.

I tried to import a single event from it and it gave me the warning that there is some kind of restriction.

Through the Facebook API the importer is only able to import public events.

The owner of the Facebook Page needs to remove restrictions on it for you to be able to import events.

There is not other way around that unfortunately.

Let me know if you have any follow up questions.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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