Importing issue not fixed

[marilyn stookey]

I started a ticket yesterday about my google calendar scheduled events not importing and thought it was fixed as I was able to manually import. But my scheduled events stopped importing again.

Ditto to an earlier message by Mike Kirby. I receive the same error message. I was able to force an update this morning again.

See screenshot for error message. Please let me know if there is a fix coming soon for this. I was planning on launching this site this morning and had assumed events would be updating.

[marilyn stookey]

Actually it sounds like my issue is different than Mike Kirby’s – I can sometimes run a scheduled import manually but the scheduled imports stop importing and the error message is: “The import failed for an unknown reason.”

[Andras]

Hello Marilyn,

I’m sorry for the super late reply on this. Somehow your post flew below the radar and we only discovered it now. I am really sorry.

As a first, are you still experiencing the same issues as before?

If the issue is still present then I would like to ask for the following information / data from you:

• a screenshot of your Event Aggregator System Status (like this: https://cloudup.com/c_AbQU9nKmr )
• The url of the feed you are trying to import
• a screenshot of how the scheduled import is set up

Thanks and cheers,
Andras

[Andras]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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