Import tickets not working

[Lana]

I have attempted multiple times importing tickets for my events. When I view the event through woocommerce products it show the stock amount correctly. However, when I view the stock amount via Events it shows the stock as unlimited. On the front end it show my customers “-1 tickets left”. Pleasse help.

[Geoff B.]

Good evening Lana and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you have experienced while trying to import tickets. Yikes!
I would love to help you with this topic.

Could you please send me a copy of the the CSV file you are trying to import tickets from via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Hang in there!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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