Import of existing FB Page List

[Brandon Hughes]

Hello,

I installed the new EA and noticed under the scheduled imports tab that some of the pages that were loaded in the legacy FB importer had been imported and were ready to go. These event Page Ids were loaded in the old FB importer field labeled “Organization and page usernames / IDs to fetch events from” one page id per line.

Because the old version always timed out I had only 21 FB pages loaded, I have over 150 pages and load them in blocks. I know this is over the 100 limit but I can trim a bit.

The HUGE time issue is that the new importer requires the FB URL and not the page ID like the old one. My list that I have compiled over some time is ONLY page ids and I will have to go back and get every URL from FB.

Please tell me there is a way to bulk upload by page ID.

Brandon

[Leah]

Hi Brandon,

Thanks for getting in touch. I’m eager to get you set up with Event Aggregator which can handle much bigger import loads and should make your life easier in the long term 🙂

Because the old version always timed out I had only 21 FB pages loaded, I have over 150 pages and load them in blocks.

Have you already clicked the Migrate Facebook Importer Settings button that appeared at the top of your Imports page? If not, you might try loading all 150 pages into the setting page for Facebook Importer, saving it, and then using the migrate option to add them all into EA. Please let me know if that works for you- if not we might be able to help you out with a script that will help you move the rest of your page IDs over.

I know this is over the 100 limit but I can trim a bit.

One option you have is to change some or all of the imports to run less frequently (e.g. weekly instead of daily) and thus save imports. You can also set up a scheduled import as On Demand, which means it is saved in your Scheduled Imports but only runs when you manually click the Run Import row action.

Please let me know if the above helps you get sorted, or if there’s anything else we can do to help.

Best,
Leah

[Brandon Hughes]

Hi Leah,

Thank you for the quick reply.

Ah yes, the migrate button. I have already clicked this for the site in question :(, fortunately I preloaded all other sites and migrated after they were all loaded. Is there a way to reset or bring back the migrate button? Seems that once this action is performed it disappears. If the migrate button cannot be returned then lets try the script.

Great tips on addressing the 100 event limit. Just to clarify on this, is it 100 event uploads or 100 FB page uploads?

Thanks
Brandon

[Brandon Hughes]

Hi Leah,

Is it possible to schedule import time? So if it is daily then 6am daily, or weekly (Mondays at 6am)

Morning import would allow me to check all the imports coming in daily and address anything.

Brandon

[Leah]

Hi Brandon,

Are you familiar with using MySQL to manipulate your database? If so, you can get the migration button back by going into your wp_options table and deleting the row with option_name = 'tribe-aggregator-legacy-facebook-migrated'. (I recommend deleting the previously-migrated scheduled imports first).

If you are not familiar with MySQL, you can still get it back but downgrading back to The Events Calendar 4.2.7 and then back up to 4.3- that should trigger it.

The scheduled imports run based on when they were started, so a daily one will run 24 hours after it is initiated. This can fluctuate a little based on your site, but that’s the general rule. If you’d like to suggest a feature for specific import times, please post on our UserVoice page. Thanks!

Best,
Leah

[Brandon Hughes]

Hi Leah,

I tried both of those options with no luck. I downgraded using a plugin and also deleted the file in wp_options table. I probably did something wrong or maybe because I am running multisite.

Let me know if you have any other ideas.

Thanks,
Brandon

[Leah]

Hey Brandon,

Thanks for sticking with me here while we troubleshoot, I appreciate your patience.

If you are on a multisite, you’ll need to delete the row from the wp_options table for the specific subsite you’re using Event Aggregator on. For example, if you are using EA on your subsite with the site ID 3, you’d be looking for wp_3_options in MySQL. The first row of that table will show the site url which can also help you identify the subsite you’re looking for.

Thanks again for working with me. I’m eager to see your imports get migrated smoothly 🙂

A few side notes- firstly, we did just release an update to The Events Calendar which will prevent duplicates from happening when you first switch over to EA. Please be sure to update your site to The Events Calendar 4.3.0.1 to avoid that issue.

Secondly, please check and set the new Event Update Authority Setting under Events –> Settings –> Imports. This setting defines how updates to imported events are handled versus updates you’ve made locally, and you may need to change the default. You can learn more about that setting here.

Best,
Leah

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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