Import not running

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  • This topic has 0 replies, 2 voices, and was last updated 8 years ago by Jill Edge.
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  • March 26, 2018 at 12:59 am #1488303
    Jill Edge
    Participant

    Hi,

    We have a scheduled import to run every 30 minutes but they aren’t running. It doesn’t give an error message or anything just shows the red exclamation mark.

    The licence for event aggregator is still valid until 2018-09-13

    Tom

    March 26, 2018 at 1:59 pm #1488968
    Jennifer
    Keymaster

    Hi Jill,

    I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on!

    Can you please send me the link that you’re trying to import from so that I can test it out on my end?

    Thanks,

    Jennifer

    March 27, 2018 at 1:12 am #1489245
    Jill Edge
    Participant

    This reply is private.

    March 27, 2018 at 4:44 pm #1490150
    Jennifer
    Keymaster

    This reply is private.

    April 18, 2018 at 9:35 am #1510299
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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