Import limit exceeded

[Guido Haak]

Hi guys,
I got the following message (in German)
“you have reached your daily import limit. Planned imports will be suspended until tomorrow.”

I just have re-activated the event aggregator licence, so why would I exceed the imports?
I want to import an ics-Stream from churchtools. Is an daily import OK and how can I tell your software not to import old events on that daily basis?

I would be grateful for your support.

Kind regards,
Guido

[Jaime Marchwinski]

Hi Guido,

Thanks so much for reaching out!

How many scheduled imports are you currently running per day? You can verify this by going to your wp-admin > Events > Import > Scheduled Imports tab 

You can also verify the current count of imports for your license by going to Events > Help under Event Aggregator System Status.

If you are reaching the daily import limit, then you can upgrade your existing EA license. Learn more here > https://theeventscalendar.com/knowledgebase/upgrading-a-license/

I would also recommend updating your Events Calendar plugin as well.

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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