Import Error

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  • #1614886
    Steve Johnson
    Participant

    I keep getting this error:
    Unable to process this import – a breakage or conflict may have resulted in the import halting.

    Here is the Google calendar I’m importing from:
    https://calendar.google.com/calendar/ical/omlgsss1a5329hfq28bbsvr2e4%40group.calendar.google.com/public/basic.ics

    My events page on my wordpress site: https://coronadotimes.com/events/

    What is causing the error?

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/aggregator-not-importing-from-url/

    #1616467
    Jennifer
    Keymaster

    Hi Steve,

    I’m sorry to hear that you’re running into this issue as well! We are aware of the problem and have our developers actively working on getting it resolved – in the meantime, can you try installing and activating this plugin (the same way that you would any plugin, under Plugins > Add New > Upload Plugin)? This might get things back up and running for you while we work on getting a fix out.

    I apologize for the inconvenience here, and please let me know if this works for you or if you have any questions!

    Thanks,

    Jennifer

    #1621373
    Victor
    Keymaster

    Hi Steve!

    Just wanted to share with you that a new release of our plugins is out, where we included a new Import Process System setting that allows you to select whether you want your imports to be processed Asynchronously or using the cron-based system. You can find this setting under Events > Settings > Imports tab under the Global Import Settings section.

    If you are experiencing problems with your imports, please try using the cron-based system.

    Also, if you were using the code snippet to use the cron-based imports system, please remove it and use this setting instead.

    Additionally, we added an option to stop and clear all current asynchronous import processes by using the Stop current processes option.

    You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and don’t hesitate to open a new topic if anything comes up.

    Best,
    Victor

    #1638370
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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