Import: csv file can't be imported

[Erzbistum Hamburg]

Hi there,

I want to upload a csv file to import events. But I can not select a file and by clicking “Hochladen” (see screenshot attached, means “Upload”) I get an error message:
{“success”:false,”data”:”Bitte gib die Datei an, die Du importieren m\u00f6chten.”}

(translation: “Please enter the file you want to import.”)

Can you please tell me the right workflow?

Thanks. Cheers, Alex

[Victor]

Hi Alex!

Thanks for reaching out to us. And sorry you are experiencing that issue.

First, could you please make sure you are using the latest version of our plugin 4.5.10.1 ?

This last version includes a fix for a range of issues preventing frontend assets from loading and breaking parts of our user interface.

If the issue persists, then please see if you have any console errors while on the import page. Here is a guide on how to do that > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

Let me know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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