Images Submitted via Community Events Not Showing Up

[luxxcapecod]

Featured images being submitted through this link – luxxcapecod.com/events/community/add – are not showing up in the back end. Something’s broken as it works when I upload the same image through the back end.

[luxxcapecod]

This is the error message coming up.

<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>D4A416EBEF65B30A</RequestId><HostId>8gKtRqrgXraq1sKdXAFZEquERtYAh1lNCnYgsO5+lrtgSCY6VojzBC6sQZBCQLMeLihfRywwbTM=</HostId></Error>

[Josh]

Hey,

Thanks for reaching out to us!

I’m sorry you’re experiencing some difficulty in using one of our plugins. I tested the featured image uploading on my local install but was able to successfully upload the image on the front-end.

A couple of quick questions that may help to get to the bottom of this issue:

1. Have you tried following our Testing for Conflicts procedures to ensure this isn’t a conflict with another plugin or your existing theme?
2. Where is your site currently hosted?
3. Are uploads only not working for a specific user group? For example, are you, as an administrator able to submit images via the front-end but visitors to the site submitting events are not?

Let me know if these questions help to reveal anything new about the situation.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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