Images not displaying in Events calendar

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  • #1442329
    dannybess
    Participant

    In the editor, all my images display, but on the calendar when published, or on preview, they are blank. The featured image does display on both edit screen and published.

    All my other paged display images without fault

    please can you advise.

    #1445962
    Geoff B.
    Member

    Good evening Daniel and welcome back!

    First off, I would like to apologize for the delay answering.
    We are currently experiencing a higher level of requests than usual.

    Please rest assured that we are working hard at correcting this situation.
    We appreciate your patience while we try to normalize things.

    Thank you for reaching out to us.

    We are sorry to hear about the images not showing up on your single event view.
    I would love to help you with this topic.

    This seems to be caused either by one of the following: something in your theme, a setting under Events -> Settings -> Display or a plugin conflict

    Try the following:

    1. Temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists
    2. Head over to Events -> Settings -> Display and try different settings for Events Template
    3. Instead of using a gallery plugin, try using normal images to see if that works

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1446358
    dannybess
    Participant

    Hi Geoff,

    thanks for that. I changed the Events template dropdown from ‘Default events template’ to ‘default page template’ and its solved it.

    Many thanks!

    Danny

    #1447088
    Geoff B.
    Member

    Good evening Danny,

    I am super stoked to hear that this worked for you!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

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