iframe postings not showing

[George]

I have embedded iframes in my Events Calendar that link to our Neon CRM system so that user can see and link to the specific registration information for each event. This has worked for the past year, but all of a sudden the same links are not displaying for any of our events.

Here is a sample of the iframe used: [iframe width=”100%” height=”1000″ src=”https://denveraudubon.z2systems.com/event.jsp?event= 2489&”]

The website and event where the event is posted: http://www.denveraudubon.org/event/bald-eagles-of-the-front-range-conservation-committee-program/

We have dozens of events with links that had been working, but now none of them are. Everything on the NeonCRM system appears to be normal. Neither WordPress, Events Calendar, or NeonCRM are throwing errors. I have updated all the plugins on the website.

Thank you for any help you can provide.

[Victor]

Hi George!

Thanks for reaching out to us!

Let me try to help you with that issue.

Having a closer look in the event page you shared I can see there are two console errors that might be the source of the problem:

Refused to display 'https://denveraudubon.z2systems.com/np/clients/denveraudubon/event.jsp?event=%202489&' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE

Those errors seem to be coming from an external source, which happens to be the same as the one you are using in the ‘iframe’ shortcode.

What happens if you use the same shortcode in a page instead of an event? does it work as expected?

Let us know about it.

Thanks,
Victor

[George]

Hi Victor,

Thanks for getting back to me, and for taking a look at the log files.

I did check the iframe on a standard web page, and it is not displaying there either.  I will follow up with NeonCRM to see if they have any ideas.

[Victor]

Hi George,

Thanks for testing that out!

That seems the right way to go here. Let us know how that goes.

I’ll leave this thread open just in case you need to ask any questions that pop up. After some time it will autoclose, but don’t hesitate to open a new topic referencing this one if needed and we’d be happy to assist.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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