iCalendar scheduled import failed

[Scott]

Yesterday I purchased the bundle that includes Pro and Events Aggregator. I have several iCalendar feeds that I want to schedule to import into my sites calendar. When I run the manual import it works perfectly, but the scheduled imports are failing.

Here are the two iCal feeds I am testing with:

webcal://web.pinwheelapi.com/api/v1/ical/aeafcfccdf2713ce00e37786ae215e25b331e5fe/calendar_201704181407210x92173900x3009844

webcal://web.pinwheelapi.com/api/v1/ical/aeafcfccdf2713ce00e37786ae215e25b331e5fe/calendar_201612061459440x30636500x9226128

They come from a third-party school calendar app called Pinwheel (https://trypinwheel.com/)

Screenshot attached for the History shows the failed import messages. The successful imports shown in the screenshot were manual imports I ran and seemed to work fine.

The second screenshot is of the settings for one of the two scheduled imports.

Thanks in advance for your help.

[Cliff]

Hi, Scott. Sorry you’re experiencing this.

There have been some different types of reports similar to yours, but nothing specific, really.

Do you have only these 2 scheduled imports?

Do they work sometimes but not always?

Please enable WP_DEBUG and WP_DEBUG_LOG and see if any debug messages appear (look for a new file at /wp-content/debug.log) while navigating around the front-end and the wp-admin area of your site, including but not only the Event Aggregator import screens.

If you experience any WP_DEBUG messages, these will need to be resolved first. If you do not have any debug messages, then we’ll leave WP_DEBUG and WP_DEBUG_LOG true and wait for the scheduled imports to run and see if any such messages appear after they run.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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