Hey Asma,
Thanks for reaching out.
I am sorry to hear this! I cannot recreate an error like this site, so to help me investigate:
1. Can you please specify what kind of import you’re trying? Are you trying a one-time import of an ICS file? A scheduled import of the iCalendar type? Something else?
2. Can you please upload the file you’re trying to import to a site like Google Drive, Dropbox, or CloudUp, and then share a link to that so that we can download it and test it ourselves?
Thanks!
George