iCal sync with Google not happening completely

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Viewing 15 posts - 1 through 15 (of 23 total)
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  • #31133
    Matt
    Participant

    We’re experiencing something strange. If you look at http://www.bostoncoc.org/events/category/southern/ you can see there is a “Subscribe in Google Calendar” button that links to the ical feed. Adding the calendar is no problem, but it’s not bringing all the events. In further review, it looks like it’s referencing a cached version of the ical feed so it’s not bringing in any of the new events that we’ve added. By contrast, the “iCal Subscribe” button works fine and all the events come in exactly as we have them listed. Any help to resolve this is much appreciated.

    #31166
    Leah
    Member

    Hi Matt,
    Sorry to hear you’re having trouble. It sounds like you may have found a bug in the Google Calendar button, but we’ll want to test and recreate it. We are wrapping up support for the day, but I’ll make sure someone gets you a more substantial answer early next week.
    Thanks for your patience.
    Cheers,
    Leah

    #31261
    Jonah
    Participant

    Hi Matt,

    There is no “Subscribe in Google Calendar” functionality out of the box so this is something that must have been added and customized for you. You will need to contact the developer who did this for you to have them help you with that. Let us know if you have any questions or need anything else.

    Cheers,
    Jonah

    #31268
    Matt
    Participant

    Well, I think all he did was create a link to generate the calendar referencing the ical functionality…and what’s word is that it works fine for Outlook but not Google.

    Here’s the code, not sure you see anything that might be off?

    <a href="” title=”Subscribe to this calendar using your favorite calendar program (iCal, Outlook, etc.)” class=”ical”>iCal Subscribe
    <a href="” title=”Subscribe to this calendar in your Google Calendar” class=”gcal-add” target=”_blank”>Subscribe in Google Calendar

    #31269
    Matt
    Participant

    hm…looks like the comment box stripped the code…

    <a href="" title="Subscribe to this calendar using your favorite calendar program (iCal, Outlook, etc.)" class="ical">iCal Subscribe
    <a href="" title="Subscribe to this calendar in your Google Calendar" class="gcal-add" target="_blank">Subscribe in Google Calendar

    #31270
    Jonah
    Participant

    Hey Matt, please paste your code to http://snippi.com/

    Thanks,
    Jonah

    #31272
    Matt
    Participant
    #31274
    Jonah
    Participant

    Hi Matt,

    Even though it looks like this code should work I’m not sure why it’s not and cannot spend the time in troubleshooting custom code. This is not functionality that we provide with our plugin so you will need to consult with your developer to have them help you sort it out.

    Sorry I can’t offer more here.

    – Jonah

    #31276
    Matt
    Participant

    Do you guys offer support if we wanted to pay you directly to help us get it figured out? My developer has pretty much disappeared so we’re really stuck at the moment.

    #31280
    Jonah
    Participant

    Hi Matt,

    Not at the moment but we are working on putting together a list of developers to help with this sort of thing. I can ask around if anyone on the team has time to take this on but other than that you’ll need to find someone yourself. Just to clarify, you are needing Google Calendar to sync with your calendar like iCal does?

    Cheers,
    – Jonah

    #31281
    Matt
    Participant

    Correct…any help is much appreciated!

    #31329
    Andy Fragen
    Moderator

    Matt, try putting the following code in your template instead.

    https://gist.github.com/4591089

    Let me know how that works.

    Andy

    #31358
    Matt
    Participant

    Thanks Andy! So what’s weird is:

    1. The calendar adds to Google
    2. The events aren’t showing up
    3. If I go to calendar settings in Google and click the ical link, an ICS file is downloaded that has all the correct information in it.

    So I’m completely confused. It’s almost as if Google can’t view the events within the ical link for some reason.

    I’ve actually put the code active in http://dev.bostoncoc.org/events/category/southern/ in case you want to experience the fun for yourself…

    #31363
    Andy Fragen
    Moderator

    Matt, if you go to the main calendar, not a category calendar, the events load. If you go to a category calendar other than Southern, the events load.

    It’s curious that your Calendar > Southern has events from Southern Youth and Families too. This should happen. Perhaps you just picked the category to test with that demonstrates an issue in TEC?

    #31364
    Andy Fragen
    Moderator

    Should not happen 😉

Viewing 15 posts - 1 through 15 (of 23 total)
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