iCal import function & subscribe link not working

[echristoperj]

I’m having an issues with the iCal import and subscribe link not working. I did some testing and it’s the “Smoke & Mirror” theme that is doing something weird. Some how it is adding three blank lines at the top of the .ics file. So when it’s downloaded, the calendar doesn’t recognize it. Same thing happens with the subscribe link. My question, is what can interfere with the ics creation, to add three lines at the top of the file? Just need some insight to ask the theme developer.

Example with Smoke & Mirror Theme http://www.soulified.com/Screenshot_1.jpg

Example with default WordPress Theme http://www.soulified.com/Screenshot_2.jpg

Thanks

[echristoperj]

Sorry the calendar link is http://www.pairadicetravel.com/events/

[Jonah]

Hi echristoperj,

I have no ideas but I’ve passed this on to one of our developers to see if he has any ideas. Stay tuned!

Thanks,
– Jonah

[Jonah]

Hey echristoperj,

Could you please send us the theme you are using so we can test things out on our end? You can email it to pro [at] tri [dot] be attn. to me and please reference this thread.

Thanks,
Jonah

[echristoperj]

Thanks. I’ve sent the theme to the email indicated. Thanks.

[Jonah]

Thanks echristoperj, just wanted to let you know we got the theme and will be testing it out and reporting back here once we know more.

Cheers,
Jonah

[Samuel]

Hello echristoperj! Thanks for your patience! I’ve looked into this and cant recreate the issue, either in my local or in your live site! I tested a few browsers, installed your theme locally and anyway i hit it the ics works! Here are screens from me importing your events, and the ics file from your site with the theme active.

Import: http://content.screencast.com/users/faction23/folders/dev/media/148a24c3-42f1-4992-a59f-6885598beb67/03.18.2013-21.04.13.png

File: http://content.screencast.com/users/faction23/folders/dev/media/84c2259d-6ff0-4540-ae2b-c16f3634ced6/03.18.2013-21.08.58.png

Can you please test again and if the problem persists for you tell me what browser/os you are on? Thank you so much!

sam

[echristoperj]

I was able to fix the issue with the Fix RSS plugin (http://www.gofunnow.com/wordpress/plugins/fix-rss-feed-error-wordpress-plugins.htm). I’m not sure why this installation needed this fix. Thanks again for your effort and time.

[Jonah]

Hi echristoperj,

Glad to hear that you figured out a fix for this. Perhaps this will help other too. If you need anything else, please don’t hesitate to ask.

Regards,
Jonah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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